Upsell

PMS-synced reservations · targeted offers & pre-arrival emails

{{ filteredCount }} reservations

{{ selectedCount }} selected

	Guest	Stay	PMS Status	Offer Status	Sent / Accepted	Revenue
	{{ res.ini }} {{ res.guestName }} {{ res.resId }}	Room {{ res.room }} {{ res.arrival }} → {{ res.departure }} · {{ res.nights }}n	{{ res.pmsLabel }}	{{ res.actionLabel }}	{{ res.offersSent }} sent {{ res.offersAccepted }} accepted	{{ res.revenueLabel }}

Conversion Funnel

Top Performing Categories

{{ op.category }} {{ op.accepted }}/{{ op.sent }} · {{ op.convPct }}

Revenue by Guest Segment

{{ sg.segment }} {{ sg.guests }} guests

Define when offers trigger automatically and which guest segments they target. Active rules run without staff intervention.

Quick Start — Deal Library Templates

Trigger: {{ rc.triggerLabel }}

CRM Guest Segment

Offer Categories & Discount

{{ rc.discount }}% discount

Rule Name

Trigger Event

CRM Guest Segmentation

Loyalty Tiers (leave empty for all tiers)

Min. Nights

Min. Lifetime Spend ($)

Offer Categories

Discount %

Delivery Channels

Send Timing

Room

Arrival

Departure

Nights

Linked to DayAway booking {{ det.linkedId }}

Pre-Arrival Email

Send personalised upsell offers to guest before arrival

Sent {{ det.lastEmailAt }}

Guest Self-Serve Portal

Branded page where the guest can browse and add offers themselves

{{ det.portalUrl }}

Upsell Offers {{ det.offerCount }} offers

{{ off.category }} ${{ off.originalPrice }} ${{ off.upsellPrice }} 10% off

Engagement Summary

Offers Sent {{ det.offersSent }}

Viewed {{ det.offersViewed }}

Accepted {{ det.offersAccepted }}

Declined {{ det.offersDeclined }}

Revenue Generated {{ det.revenueLabel }}

PMS Details

Reservation ID {{ det.resId }}

Rate Plan {{ det.ratePlan }}

Room Type {{ det.roomType }}

Synced

Live